Zebra VisibilityIQ™ OneCare
Decrease Device Downtime with Zebra VisibilityIQ™ OneCare
Keep your enterprise running smoothly and your assets operating efficiently with Zebra VisibilityIQ™ OneCare service and support. Zebra’s services are uniquely developed to maximize device uptime and reduce the cost of doing business.
Zebra VisibilityIQ™ OneCare is a configurable, web-based tool that extends support visibility beyond repair metrics, enabling a series of repair, technical support, and LifeGuard™ reports. Dashboard reports are customizable and offer quick reference colors to indicate actionable information for maintenance and support teams.
Zebra VisibilityIQ OneCare is included with a purchased Zebra Services contract as a 100% free value-added service. Contact the experts at Imprint Enterprises to learn more.
Cloud-Based Support
Zebra offers comprehensive support in a configurable, cloud-based tool that gives insight beyond simple repair metrics. You can view repair, technical support contracts, and analytics reports with ease.
Zebra VisibilityIQ OneCare support services scale with you as your business evolves, so you are always backed with the level of care you need in order to keep your enterprise devices running smoothly and your operation profitable.
Options to Meet Your Needs
Zebra offers technical and software support and updates, repair services that cover accidental damage as well as normal wear-and-tear, and a selection of repair turnaround times to suit your enterprise requirements. Zebra OneCare Support services also include options for on-site support, extended technical support and software updates depending on your individual needs. With so many options, there is a OneCare Support Service level to meet any operation’s budget or service requirements:
- Essential: From normal wear and tear to coverage for accidental damage, this core support level provides basic assurance, standard repair turnaround times, live agent access, and more.
- Select: When you need to minimize downtime and access critical support right away, this service offers increased levels of support, round-the-clock live agent access and next-business-day device replacement.
- Premier: For operations that have increased requirements for uptime and need the highest level of service and support, this level offers expanded features and device management services for maximum efficiency.
Device Management
Imprint Enterprises offers industry-leading mobile device management software that keeps customers secure and optimizes the productivity of employees and their equipment.
Services
In order to ensure that your handheld computers are working at peak efficiency, utilize our robust collection of services, like staging and deployment or equipment repair.
Accessories
In addition to offering the industry's top technologies, Imprint Enterprises also provides the supplies and accessories customers need to succeed.
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