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Mobile technology changes and advances rapidly. Consumer mobile devices are often updated and replaced on an annual basis. In the warehouse, however, where rugged mobile devices are more expensive and designed for use over several years, that type of refresh cycle is impossible.

As a result, new software application capabilities and other advancements can leave the warehouse IT department struggling to keep up. A three-year-old mobile device may not be able to support new features or requirements. Warehouses are faced with a choice of either buying new hardware or going without advanced features that can improve productivity.

So how can you purchase new mobile computers with any confidence that they won’t quickly become obsolete? Warehouses need to select future-proof industrial mobile devices that are designed to withstand both the harsh environment of the warehouse, as well as the rapidly shifting mobility landscape.

To ensure your new industrial mobile devices are truly future-proof, consider the following features:

  • Operating System: For enterprises purchasing new devices, this may be one of the most critical decision points. While warehouse solutions have typically utilized mobile devices based on some version of the Windows operating system (Windows CE, Windows Embedded, etc.), most of those platforms are in the process of being phased out between 2018 and 2020.

What’s more, the new Windows 10 platform meant to replace them is not backward compatible—meaning that any legacy Windows applications will need to be updated to work on any new Windows 10-based hardware.

Android is quickly emerging as a strong replacement option for warehouse applications. New rugged Android devices have come to market, supported by a large developer community. Android also provides a number of other benefits, including user familiarity (which can ease training), new security features, and better power management.

  • Connectivity Options: A wireless LAN is still the standard connectivity method in most warehouses, but other types of options and requirements are emerging. Select a device that not only supports Wi-Fi, but also cellular options, near-field communication (NFC), Bluetooth, Zigbee and other technologies. This will ensure the mobile computer can support a wide range of peripherals (like mobile printers) and emerging applications.
  • Flexible Configuration: Companies are moving away from the one-size-fits-all approach to mobile mobile devices. While it’s beneficial to have a consistent platform, find a device that can be configured to meet the needs of the different applications in your warehouse. Some users may benefit from the ergonomics of a pistol grip, while others may be better served with a separate, wearable scanner. Make sure the device has a variety of docking, holster and vehicle-mount options, and can support the different peripherals you may need to use via both wired and wireless interfaces.
  • Ruggedization: You can’t have a truly future-proof mobility platform if your mobile hardware is constantly being destroyed. Warehouse applications are rough on mobile computers, so they have to be designed to withstand drops, vibration, and exposure to sunlight, dirt, chemicals, and extreme temperatures.
  • Keypad/Touchscreen Options: Your mobile device should offer support for applications that leverage a modern touchscreen interface. However, many legacy systems still require the use of a traditional keypad. Find a hybrid device that allows you continue the use of important legacy systems, while offering a path forward to newer user interface options. For example, the new Honeywell Dolphin CN80 provides the choice of either a numerical or QWERTY keypad, along with a color touchscreen.
  • Performance: The mobile devices you select also have to match performance requirements of your applications. The battery should last for a full shift. The barcode scanner should provide reliable scanning both up close and at a distance, and support both 1D and 2D barcodes. Ask the manufacturer for details on device failure rates, and check their reference customers to confirm that information.

By selecting industrial mobile devices that are flexible, configurable, and that can support both current and future software requirements, warehouses can ensure their industrial mobile solutions will continue to provide increased efficiency and productivity for years to come.