Feeling like you’re without time or resources (money, manpower, or skills) to truly maintain and manage the devices you have under your purview? Regardless of the size of your company, you don’t want or need the hassle of knowing every little thing about every single device. Sure, you know you need the overall data that is available to you and that it’s important. Certainly, you don’t want there to be any security gaps or downtime caused by poorly managed and maintained devices. But ultimately you just want stuff to come into the warehouse and go back out again without being the one who to see to every device and its provisioning, patching, updating, etc.
Our new management service offerings can take care of your devices and keep a close eye on their needs and activity, so you don’t have to.
In doing so, we can assist during downtime, address security fears, and provide you the help desk you’re looking for.
It’s a way to keep you in control and get the information you need without the stress or time commitment.
ASSIST IN DOWNTIME
Downtime happens. It’s when normal business operation is interrupted, and you need to get things back online. Your job is to understand the cause for downtime and fix it, but you don’t really want to have your hands on the devices. Instead, you want to know the circumstances and variables contributing and what it’s costing you. Our management services can keep an eye on your devices, knowing when they go down, how long they’re down, what they need to get back up and operating. If we don’t see it first, you or a member of your team can call us and let us know what is happening and we’ll investigate and offer the solution.
ADDRESS SECURITY FEARS & GAPS
In the digital age, we are all worried about data breaches and security challenges. Your devices are storing and communicating great volumes of data about your enterprise. You know you need device patches, firewalls, antivirus, and other security measures in place, but you don’t know where to begin, and you certainly don’t have the resources to get everything where it needs to be. Our management services will address your fears and look for the security gaps by taking control of your devices and appropriately equipping them with what they need to keep your enterprise and its data protected.
ACT AS A HELP DESK
In short, you’ve got a Help desk just a phone call, chat, or email away. Problems with downtime? We can investigate and offer solutions. Worried about security? We can provision your devices with the appropriate security applications and maintain them. Need to collect some data from your devices? We can review your dashboard and reports and get you what you need. You’ll have a remote person dedicated to your account who can tap into your portal and tell you what you need to know about your devices. It will be as though you’ve got that IT staff member right there with you keeping your device fleet optimal and triaging problems as they arise.
There are other ways to have oversight of your devices without having to give up your time to the details.
Downtime can be managed. Security can be ensured. Why manage it yourself when you don’t have to? We can serve as your help desk, ready and available when you call. Contact us. We will take care of your devices, so you don’ have to.