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When business is running smoothly, all is well. Processes are flowing as expected, the automatic identification and data capture (AIDC) equipment is working properly, and inventory is coming and going. What happens when your AIDC equipment stops working properly or goes missing? Does your facility come to a grinding halt, negatively impacting efficiency and productivity?

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Calling the first available AIDC company can create more problems than you need in a time of crisis. Know ahead of time exactly who you’ll call when downtime occurs. 

Your certified AIDC product and solutions company should be an extension of your team, working remotely to assist you or coming on-site when you need them.

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Imprint is the Reputable AIDC Product and Solution Company to Assist You

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The worst-case scenario with your AIDC equipment and processes has happened. The barcode label printers have stopped working, causing manufacturing to come to a halt. Your business had planned for this by performing an assessment of the barcoding equipment and processes, created action plans, built a budget incorporating maintenance and repairs, and even tested your response plan.

Your team has worked through the appropriate response plan, but the issue has not been resolved. You called the barcode product company in the business contacts, only to discover that they could not help until a week or so later. What now? Avoid this costly delay in business by having a trusted, certified, and familiar AIDC product and solution company that is ready to assist you when you need them.

Selecting a Trusted and Certified Product & Solution Company

The best time to get an AIDC product and solution company you can trust is before downtime occurs. Randomly selecting one from an online search because the one you had doesn’t have time for you can lead to bigger, more expensive problems. You should be more than just a number to them.

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Check the reputability of an AIDC product and solution company by finding reviews. Check their website to see what products and services they offer, and what other companies trust them to manage their products and services. Schedule time to talk with them personally. You want a reputable AIDC company that is reliable and dependable. Check to see if they have factory certifications for the equipment they’ll be helping you with.

Your business should have a lasting relationship with an AIDC product and solution company. As your business grows, and as technology advances, you want to know that the company you selected looks out for you and your future.

Imprint Looks at the Bigger Picture

You want a trusted AIDC product and solution company to be able to repair or replace the equipment that goes down, is offline, or is unfixable. The best company should go beyond a quick fix or offering brand-new (and expensive) equipment. A reputable AIDC provider should help you consider long-term and sustainable business solutions with quality customer service.

Imprint Enterprises has a rich 49-year history, with 34 years in the data collection and mobility marketplace. Imprint has evolved as the industry has and continues to focus on and emphasize customer care. Our clients always come first. We offer them the best products and services with quality customer service for the best value. Imprint Enterprises knows and understands that your AIDC assets are critical to your business functions.

Imprint’s sales philosophy is the “marathon approach,” truly believing in building long-term business relationships. Service is at the core of Imprint, integrated into the very DNA of their business. This has translated to our specialists knowing clients just by the sound of their voice. Our team is comprised of professional, experienced, and technically trained people who have strong tenure with our company and hold mastery over the industry.

Imprint Offers a Variety of Services & Products to Support Your Business Functions

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Imprint’s AIDC services and products work across nine industries, covering manufacturing, transportation and logistics, and distribution. Imprint’s services and solutions cover asset tracking, labeling, barcode systems, and RFID management in addition to mobility solutions. The mobile devices available range from barcode scanners to wearable scanners, mobile terminals, barcode verifiers, RFID products, rugged tablets, and more.

Imprint can be your one-stop shop for solutions and products while also offering IM² mobility management services that will have you feeling relieved that your devices are well taken care of. You can get your products through us, your service contracts, all the solutions you need, and get mobility management to go with it.

IM² Starter Services

Imprint’s IM² standard solution can get you set up right out of the box, ensuring your devices are enrolled into an MDM that is based on the industry leading SOTI platform. Every device is provisioned, with a Golden Image created for future setups. With Imprint’s provisioning, you get the security you need with device patches, antivirus, and more.

IM² PLUS

Downtime happens. When normal business operations are interrupted, you need to get things back online quickly. You know the circumstances and variables contributing to downtime and what it’s costing you. IM² PLUS can keep an eye on your devices, knowing when they go down, how long they’re down, and what the devices need to get back up and operating.

IM² MAX

Installing, removing, and replacing devices on your forklifts and vehicles can be time consuming and costly if not done correctly. IM² MAX takes care of your mobile devices using trained experts who get the job done quickly and efficiently, at your facility.

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Imprint is Your AIDC Product and Solution Support

When downtime happens, you will benefit by taking extra measures to establish a relationship with a certified, trusted, and reputable AIDC product and solutions company. In knowing and trusting your provider, they will be able to quickly respond to your call. And in knowing you, your business, your equipment, and your environment, our company will be able to quickly resolve your issue.

Imprint understands the big picture when it comes to barcoding assets and your business. We bring more value to your emergency response team by understanding the whole system, accounting for the overall environment of the equipment that’s down and its impact on your business operations. Our specialists have a strong working knowledge of networks, and the relationship between the ribbon and the label. We can go beyond basic printing settings and data streaming issues.

Here's the most important advice in selecting an AIDC product and solutions company: Don’t leave your business to chance by calling the first available company because you have no other options. Know ahead of time exactly who you’ll call when downtime occurs.

Stop waiting for something to break before deciding what you need to do. Being proactive is a better business practice in a world of growing e-commerce demands and regulation requirements. Build a plan that works, using a certified AIDC product and solution company you can trust.

Imprint Enterprises is a company that grows with you. We provide your business with a total, competitively priced solution, including premium hardware, software, printing media and supplies, break-fix repairs, and consulting. Our partnership doesn’t end after a single purchase. It is a relationship based on quality and trust that grows with you.

Ensuring the long-term use of your entire barcode labeling system is what makes Imprint Enterprises a Premiere Solution Partner with Zebra and a Platinum Performance Partner with Honeywell. The servicing and proper management of your AIDC equipment helps maintain the integrity of your productivity.

If your business exclusively uses Zebra Genuine Supplies, Zebra Technologies offers unique promotions, such as replacing old, worn-out printheads at no charge when enrolled in the Zebra Printhead Protection Program. From minimizing downtime and printhead costs to upgrading outdated technology, Imprint can help you learn more and make the most of those opportunities.

 Contact Imprint Enterprises today to discuss how we can help you minimize downtime.

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